We all know that moving house can be one of the most stressful things and doing it on your own and without much experience can be hugely daunting! Having appointed Thomas James (Calverton) my worries were immediately alleviated. All the staff I met were friendly and supportive, Jasmine was my main negotiator and couldn’t have been more helpful. Speedy replies to emails and messages, and always at the end of the phone with encouragement and any help needed with swift solutions and answers. My sincere thanks to all at the Calverton branch. You made what I’d expected to be a very difficult time run smoothly with a satisfactory conclusion. I would recommend to anyone looking for an efficient, friendly estate agency.
June 10th 2019
“Thomas James helped get our property to market very quickly and helped us through the process as we were slightly rusty!! With the search on for our new house, they were proactive in bringing properties to our attention that we would have dismissed otherwise and one of these has ended up as our perfect new home. The friendliness and professionalism of all the team was spot on and always very welcoming when I popped in to the branch. A special shout out to goes to Lauren Burns as she was exemplary and the whole team should be proud of the service they deliver. All the best for the future Thomas James!”
May 29th 2019
I would just like to say a big thank you to Thomas James Cotgrave, especially Georgia, for a super quick sale. The property was sold in less than 24 hours after handing the keys to Georgia for viewing purposes. The sale went smoothly and we were kept up to date by Georgia during the process. I was very happy with the service from Thomas James Cotgrave and would have no hesitation in recommending them to family and friends.
May 29th 2019
"I was in a slightly unusual situation of having to sell a house whilst not living locally to the property. I need not have worried; the service from Thomas James was second to none. Within days, several potential buyers had been shown around the property and we got the full asking price. The agent did go the extra mile and it was much appreciated."
April 24th 2019
The best estate agent I've used. Has a lovely friendly feel to it, like they are a family. I think giving a bottle of Prosecco to celebrate the purchase is a lovely thought. They are on time, respectful and patient with you. There are no pushy sales tactics........ All seem very lovely, especially Ryan who was a gentleman and always kept me informed. I would definitely use again and Ruddington is in safe hands.
April 8th 2019
There were 3 agents involved in my recent move, 2 employed by me, and Thomas James who were acting on behalf of the people we were buying off. Thomas James were by far the best in terms of taking action, following up enquiries and always getting back to me. At one point, even though my purchase with them had fallen through, they still contacted me to see how I was doing and offered what help they could with my sale. I am more than happy to give them a very positive recommendation.
March 5th 2019
We really can't thank you enough for all your support at the very start of this process and throughout. The move was very tiring and emotional but we are here and love it. Can't thank you all enough. With very best wishes.
Sarah & Nick
January 29th 2019
Hi Georgia I just wanted to say a big thank you for all your help and advice in the sale of my property. I really appreciate all your hard work, and time spent on the sale. Thank you for being approachable and for acting so quickly and efficiently on my behalf. I always felt the sale was in good hands. Please pass on my thanks to everyone else who has been involved. Kind regards Maggie
December 10th 2018
Hi Georgia...It’s been a very smooth process with Thomas James for my first house. Wish you all the best. Kind Regards.
December 10th 2018
Hi Denise, I wanted to send an email to highlight the exceptional service I received from Iqraa. There was a very disappointing start to the sale of my house with the first sale falling through and then the second sale moving very slowly. Once my sale was picked up by Iqraa things began to move in a very different direction. She was very patient and responsive and empathised completely with my urgency of reaching a completion on the house. She was professional, responsive and worked very hard to get the best outcome for me. I know I am not the easiest person to work with at times and I did become particularly impatient with the situation but Iqraa handled me brilliantly. She is obviously a great asset to you team. Thank you once again, Kind regards, (Anon)